FAQ

FREQUENTLY ASKED QUESTIONS (FAQ)

Q: What is the shipping time?

Once shipped, the delivery time is 7-12 business days,

Q: Is there a processing time?

Yes. The processing time for orders is usually 1-3 business days. We may be running under minor delays due to the high volume of orders we are receiving, so if you do not receive your tracking information within 1-3 days, please do not worry. 

Q: What do I do if I ordered the wrong design? 

If you ordered the wrong design please reach out to our customer support team at bilalbusiness5480@gmail.com your  prodct has already been shipped out, we can not guarantee that we'll be able to ship you the correct one.  

Q: How can I find my tracking number?

Easily! Once your order is shipped, you will receive a shipping update email with your tracking number.

Q: How can I track my order?

You can track your order right on our website. All you need to do is go to our "track your order" page, and insert your order's tracking number.

Q: What if my order comes in damaged?

Contact us ASAP! If your order comes in damaged in any way, shape, or form, please do not hesitate to contact our support team so we can make it right. 

Q: I have entered an out-dated, or incomplete address. What should I do?

If you think, or know, you have entered the wrong address, please get in contact with our support team as soon as you can.

Q: What if I entered the wrong address, but didn't find out until after my product was shipped?

If you have entered the wrong address, and realized after your order has been shipped, we will only be able to refund you 50% of your order. 

 

Q: What if I couldn't find my question?

If your important question was not answered, please do not hesitate to contact our support team at bilalbusiness5480@gmail.com as we would love to further assist you with anything you need!

Q: Are there any discount codes for people who read the whole FAQ page?

Of course! Use code FAQ10 for 10% of your order.